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What is a competency standard?

A competency standard is a document that specifies in a structured format how people should perform a job or work role. Organisations use competency standards:

  • as a frame of reference for nominating how they expect job or work roles to be performed
  • to judge whether people are competent at their job or work role

Competency standards attempt to capture the various dimensions that, when taken together, account for 'competent' performance. In this case the competency standard specifies the role of driving ambulance service vehicles.

Types of competency standards

There are two common types of competency standards.

  1. Standards that are recognised throughout the country and serve as the basis for assessment and formal qualifications. These are developed for and by an entire industry.
  2. Standards developed for a specific enterprise. These are sometimes called 'in-house standards'.

This standard is of the second kind. It was originally developed as an in-house standard for two ambulance services. However, an increasing number of services are now using this standard.

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